Virtual Staffing
Our virtual medical scribes perform services that do not require more expensive, ‘hands-on’ staffing. Physicians Angels recruits, hires, and trains qualified and hard-working medical scribes for your office to help you meet your staffing needs. Our scribe learn your medical practice’s EMR and specialty, and work according to your work flow preferences and offices personnel and IT policies.
Among the core tasks our virtual medical scribes perform:
-
Transcribe patient visits for you and your staff in real-time
-
Document clinical information and help with e-prescriptions
-
Manage and archive data using the existing IT systems in your medical practice
Among the key benefits our virtual medical scribes bring to your practice:
-
Reduce on average by 90 minutes per day the amount of time you spend with paper work and documentation
-
Allow you to see more patients and/or spend more time outside of the office with family and friends
-
Helps you to achieve greater efficiency by reducing your administrative work load, while ensuring you are free to provide quality patient care
We at Physicians Angels deliver our customized services via employee leasing arrangements to your medical practice. This allows our virtual staff to develop strong working relationships with your practice, while ensuring a consistent level of quality service. Our virtual medical scribes all have a medical or life science background. Our virtual medical scribes must pass through a series of rigorous and intensive training courses and a mentorship period with more experienced scribes and medical professionals before they begin working for you.
The Institute of Medicine (IOM) emphasizes the following six items to improve health care:
-
Safe
-
Timely
-
Efficient
-
Effective
-
Equitable
-
Patient Centered
These IOM guidelines result from a study that found an estimated 100,000 deaths per year are caused by human error in medicine.
At Physicians Angels, we have found our virtual medical scribes enable physicians to meet easily these objectives listed above. Medical scribes allow doctors to be patient focused and centered. They allow for timely record management. And by increasing work flow efficiency and office productivity, scribes allow doctors to see more patients, which ensures equitable access to patients.
Additionally, Physicians Angels can provide your medical practice with document management services through our
EZ Scandocs service, as well as customized transcription, software, and IT hardware services. Contact us now for more information.
Virtual Medical Assistant
Angels can start their work before the patient sees you. Angels can place reminder phone calls to patients. During such phone calls they can:
-
Verify insurance status
-
Check for appropriate referrals
-
Obtain an history of present illness, past medical history
-
Allergies and obtain review of systems
-
Verify medications
-
Identify tests that need to be at the office on the day of visit and much more
Virtual Scribe
On the day of the office visit, Angels listen to you while you examine the patient. They record your findings into the EMR and then generate the appropriate letter based off your templates. The coding and billing can be done within minutes by the specialty specific coders/billers. The billing component is a separate service and you may choose to keep your existing billing arrangements. At the end of the business day, the Angels will have all your patients’ charts completed requiring a sign off.
During the course of an office visit, an Angel can be asked to remind you of things to look up or a person to contact. Angels can also be requested to pull an article for you to review. In fact, if you are between patients and want to have lunch delivered, an Angel can take your order and place it with your local restaurant and have it delivered (assuming delivery service is available in your area).
How it Works
Cost Savings
Time:
Depending on a doctor's style, Angels can save up to 90 minutes of time each office day! The angels process the entire visit while the doctor and the patient are interacting. The Angels can generate most letters with the doctor only having to edit and sign off. Doctors can use the time savings to see more patients, focus on other aspects of the practice, or imagine this have more time for their family!
Money:
Doctors who use Physicians Angels' virtual scribe services can earn, on average, $50,000 more per year with the additional number of patients they can see.
Management:
Doctors and office staff don't have to become computer experts. Angels manage a secure HIPAA compliant network and workforce, freeing doctors and management to focus on patient satisfaction, revenue generation, performance and ancillary business demands.
Teamwork:
Using the internet, Angels connects practices around the USA while maintaining privacy. With consent, there can be a sharing of a common pool of specialty employees, information of insurance trends and how colleagues handle challenges. Practices can stay autonomous but still have the benefits of a large group collaboration.




